Política de reembolso
Return & Refund Policy
Return Information
At Nina's Boutique we want you to be completely satisfied with your purchase, if you are not, please return your garment within 14 days of shipment of goods with proof of purchase, unused and in its original packaging with all info tags attached for a full refund.
You have a responsibility to take reasonable care of the products while they are in your possession. Therefore, items must be their original condition with labels attached.
In interest of hygiene and for your protection we do not accept returns of, or refunds on pierced earrings and we can only accept swimwear returns if the hygiene strip is still in place. Your statutory rights are not affected.
Email to receive your Returns Authorization (RA) number and return address.
We recommend that items are returned using recorded mail. Unfortunately, we are not liable for lost goods. Nina's Boutique is not liable for any customs fees that may be incurred on orders being shipped to or from the UK or the rest of the world.
We offer in store returns at Nina’s Boutique Trim, during normal trading hours, simply bring your item(s) and your receipt for refund, store credit or exchange.
If the goods are faulty, we will refund you for the order in full, including the return postage costs. The amount will be in accordance with our standard delivery charges.
When goods are received by us your credit card (the one used for the purchase) will be credited with the cost of the item returned.
Should you decide to exchange the item, you will not be charged for postage by us for the exchanged item.
Gift vouchers are non-refundable.
